The Verification Handbook is a groundbreaking new resource for journalists and aid responders, which provides step-by-step guidelines for using user-generated content (UGC) during emergencies. In a crisis situation, social networks are overloaded with situational updates, calls for relief, reports of new developments, and rescue information.
Reporting the right information is often critical in shaping responses from the public and relief workers; it can literally be a matter of life or death. The Handbook prescribes best practice advice on how to verify and use this information provided by the crowd, as well as actionable advice to facilitate disaster preparedness in newsrooms.
While it primarily targets journalists and aid providers, the Handbook can be used by anyone. It’s advice and guidance are valuable whether you are a news journalist, citizen reporter, relief responder, volunteer, journalism school student, emergency communication specialist, or an academic researching social media. The Handbook is developed and managed by the European Journalism Centre, based in the Netherlands, under its Emergency Journalism initiative.
download pdf: Verification handbook
